Frequently Asked Questions for virtual therapy in Ontario

Most insurance companies do cover virtual therapy in this technical age as many have discovered the convenience of meeting online. If you are unsure, it is best to check with your insurance provider to ensure appropriate coverage prior to beginning therapy. We can provide you with additional information to present to your insurer if necessary.

That depends on who you ask. Some people find virtual therapy much more convenient as it saves travel time, allows them to fit it into an already busy schedule, and as long as there is a private and quiet space, it can be done from anywhere even while on vacation. It also allows clients to be in a safe place that may allow them to open up more fully as such. However, others find they miss the face-to-face dynamics of being in the same room where body language can be appreciated more fully. Research confirms that virtual therapy can be a very effective format for efficient therapy services. If you are unsure whether virtual therapy will work for you, it is worth giving it a try. Most people who keep an open mind about it are pleasantly surprised.

Individual sessions are 50 minutes long while couples and family sessions are 75 minutes in length.

Please find a comfortable and quiet space where you will not be interrupted. Ensure a stable internet connection and a working webcam. Some people like to use headphones as well to ensure additional privacy. It is helpful to have a cell phone on hand in case of technical difficulties. A pen and paper are also recommended as there may be information worth writing down so you do not forget following the session. Thinking about what you hope to gain from therapy is a worthwhile reflection as the therapist will work collaboratively with you early on to establish therapeutic goals.

$125 + HST           50-minute individual sessions

$160 +HST            75-minute couple & family sessions

Payment is due prior to or at the beginning of each scheduled session. We accept email money transfers (EMT), credit cards, and debit.

Yes it can! We have found it is much more convenient when scheduling to meet from the comfort of home. You may have to squish together on the couch to be within the camera shot but it can be done. The therapist will however screen couples and families to ensure that the situation is not too volatile for virtual sessions. In such cases, the therapist will refer you to an in-person therapist who can better manage these situations as a result of being physically present.

First sessions can be intimidating as clients are not sure what to expect. You may feel nervous - this is completely normal! In the first session, the therapist will ensure your understanding of the consent forms you signed and returned prior to the session. Confidentiality, cancelation policy, and what to do in case of technological disruptions will be discussed as well as giving you an opportunity to ask any questions you may have. The first session is an opportunity for the therapist to understand your struggle in the context of how you do life. This informs subsequent treatment planning and is commonly referred to as the "Intake appointment." Basically, the therapist will ask you a lot of questions which they will type into a form to refer back to. If you would like more information on what to expect, check out this blog post: What to Expect in Therapy.